Privacy Policy

Welcome to Gladiator Travels LLP ("Gladiator Travels," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy ("Policy") outlines how we collect, use, disclose, store, and protect your data when you access or use our platform, including our website, mobile applications, and related services (collectively referred to as the "Platform").

By using the Platform, you agree to the terms of this Policy. If you do not agree with this Policy, please refrain from using the Platform. This Policy is compliant with applicable data protection laws, including the Information Technology Act, 2000 (India) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. DEFINITIONS

• Personal Information: Any information that relates to a natural person, which, either directly or indirectly, in combination with other information, is capable of identifying such person. Examples include name, email address, phone number, and IP address.
• Sensitive Personal Data or Information (SPDI): As defined under the IT Rules, 2011, SPDI includes passwords, financial information, health data, and biometric information.
• Data Controller: Gladiator Travels LLP, which determines the purposes and means of processing personal information.
• Data Processor: Any third party that processes personal information on behalf of Gladiator Travels LLP.
• User: Any individual or entity accessing or using the Platform.

2. INFORMATION WE COLLECT

• Account Information: When you register for an account, we collect your name, email address, phone number, and password to create and secure your account.
• Profile Information: You may choose to provide additional information, such as a profile picture, cover photo, bio, and travel preferences, to personalize your account.
• User Content: We collect content you create, share, or post on the Platform, including text, photos, videos, reviews, and other media.
• Usage Data: We collect information about how you interact with the Platform, including your browsing activities, search queries, device type, operating system, browser type, IP address, and location data.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, personalize content, analyze usage patterns, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.
• Payment Information: For transactions conducted on the Platform, we collect payment details such as credit/debit card information, billing address, and transaction history. This information is processed through secure payment gateways.
• Third Party Information: We may receive information about you from third parties, such as social media platforms (if you log in via social media) or travel partners.

3. HOW WE USE YOUR INFORMATION

• Personalization: We use your information to personalize your experience on the Platform, including recommending travel destinations, activities, and content based on your preferences.
• Communication: We may use your email address or phone number to send you important updates, notifications, newsletters, and promotional offers. You can opt out of nonessential communications at any time.
• Community Building: Your information helps us facilitate connections and community building on the Platform, allowing you to join groups, connect with other travelers, and share experiences.
• Analytics and Improvement: We analyze user behavior and trends to improve the Platform, enhance features, and address user needs effectively.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or government requests.
• Fraud Prevention: We use your information to detect, prevent, and address fraud, security breaches, or other potentially prohibited or illegal activities.
• Third Party Information: We may receive information about you from third parties, such as social media platforms (if you log in via social media) or travel partners.

4. How We Protect Your Information

• Security Measures: We implement robust technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure server infrastructure.
• Privacy Settings: The Platform provides privacy settings that allow you to control who can view your profile and content.
• Secure Transactions: For transactions conducted on the Platform, we employ encryption and secure payment gateways to protect your financial information.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

5. Disclosure of Your Information

• Third Party Service Providers: We may share your information with third-party service providers who assist us in operating the Platform, such as payment processors, cloud hosting providers, and analytics providers.
• Community Groups: When you join a group on the Platform, your profile information may be visible to other group members.
• Legal Compliance: We may disclose your information when required by law, to enforce our policies, or to protect the rights, property, or safety of Gladiator Travels, its users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Your Rights and Choices

• Access and Correction: You have the right to access and correct your personal information. You can update your account information through your account settings.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Withdrawal of Consent: You may withdraw your consent to the processing of your personal information at any time.
• Deletion of Account: You may request the deletion of your account and personal information by contacting us at info@gladiatortravels.com.
• Opt Out of Communications: You can opt out of receiving nonessential communications by adjusting your notification preferences.

7. International Data Transfers

• Cross Border Transfers: Your information may be transferred to and processed in countries outside your jurisdiction, including India. We ensure that such transfers comply with applicable data protection laws.
• Adequacy Decisions: Where required, we implement appropriate safeguards, such as standard contractual clauses, to protect your information during international transfers.

8. Children's Privacy

• Age Restrictions: The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
• Parental Consent: If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

9. Changes to This Policy

• Updates: We may update this Policy periodically to reflect changes in our practices or legal requirements. The updated Policy will be posted on the Platform, and the date of the last update will be revised accordingly.
• Notification: We will notify you of material changes to this Policy through email or a notice on the Platform.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Team at:

Email: info@gladiatortravels.com

Thank you for trusting Gladiator Travels with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable experience on our Platform.